Returns

As a small business, we take care to inspect and pack each item before it reaches you.

FAULTY ITEMS

• Please notify us of any faults within 5 days of the delivery date (as shown in your tracking).
• If you’re gifting the item, we recommend inspecting it as soon as it arrives.
• Return shipping is complimentary for items that are faulty or incorrectly delivered.
  

GENERAL RETURNS

• Items must be unused, unaltered, and in original condition.
• Returns with signs of wear will not be accepted and will be returned at the sender’s cost.
• Returns are accepted within 14 days of the delivery date.
• Original packaging (including dust bags) must be included.

SALE ITEMS

• Sale items are eligible for exchange or store credit only.
• If a promo code was used:
  – The discount will remain if your updated order still meets the minimum spend.
  – If it falls below the threshold, the discount will be deducted from your refund.
  

ITEMS NOT ELIGIBLE FOR RETUN

• Final sale items
• Worn or modified items
• Returns requested more than 14 days after the delivery date

REFUNDS

• Refunds are issued once returns have been received and approved.
• Funds will be returned to the original payment method or via digital gift card.
• Shipping fees and any import duties are non-refundable.
• Returns that don’t comply with the policy may be declined and returned at the customer’s expense.